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Welcome to 'www.padup.in' (“Platform”). Your usage of the Platform shall be subject to the guidelines, terms and conditions set out herein. This Privacy Policy constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By using or continuing to use the Platform, you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by the Platform in its discretion. You also agree and consent to us collecting,storing, processing, transferring, and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy.
IMPORTANT DISCLAIMER
The Platform cares how information about you is used and shared and appreciates your trust in the Platform to do that carefully and sensibly. Access of the Platform shall be deemed to be your acceptance of the guidelines, terms and conditions set out herein and that we may process and use your personal information in accordance with the terms and conditions of this Privacy Policy. Please read the Privacy Policy carefully before using the Platform. If you donot wish to be bound by this Privacy Policy, then you should not access this Platform. Please note that usage of the Platform without reading this Privacy Policy shall be at your own risk.
Age Restriction
The activity on the Platform is not intended for use by minors. If you are a minor i.e. under the age of 18 years, you may use the Platform only with involvement of a parent or guardian. Platform and its affiliates reserve the right to refuse service, terminate accounts, or remove or edit content in their sole discretion. The use of this Platform is only available to persons who can form a legally binding contract under the Indian Contract Act, 1872.
Collection of Information
The information we learn from users helps us personalise and continually improve your experience on the Platform. Your information will assist service providers, vendors etc. in improving user experience, deliver products and services, process payments, communicate with you about orders, products,services and promotional offers, update your records, display relevant content,customer reviews and recommend services and goods that might be of interest to you.
The information is also used to improve the Platform, prevent or detect fraud or abuses of the Platform and enable third parties to carry out technical, logistical or other functions, as may be required, to improve your user experience.
Types of information collected
We may store information you enter on the Platform or give us in any other way.
Examples of the information that may be collected, include: the Internet protocol (IP) address used to connect your computer to the Internet; login;e-mail address; password; computer and connection information such as browser type and version; operating system and platform; user history; the full Uniform Resource Locators (URL) click stream to, through and from the Platform (including date and time); cookie number; any phone number used to call our customer service etc.
We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data for fraud prevention and other purposes. During some visits we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling,clicks, and mouse-overs), and methods used to browse away from the page.
You can choose not to provide certain information but then you might not be able to take advantage of many of the features. We use the information that you provide for purposes such as responding to your requests, customising user experience for you, improving the Platform, and communicating with you.
In addition, we may receive and store certain types of information whenever you interact with us. It may include information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you withlocation-based services, such as advertising, search results, and other personalized content.
Preventing your browser from accepting cookies
The Help menu on the menu bar of most internet browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive anew cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of the essential features, we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Security of Information
The Platform strives to take all reasonable efforts to protect the security of your information during transmission by using (“Secure Sockets Layer (SSL) software”), which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on "Information Technology Security Techniques Information Security Management System-Requirements". We strive to maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information(including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using ashared computer.
Legitimate Interests
The Platform has carried out balancing tests for all the data processing used by the Platform on the basis of our legitimate interests.
Withdrawing consent or otherwise objecting to direct marketing/profiling
Wherever the Platform relies on the user consent, the user will always be able to withdraw that consent, however, please note, the Platform may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we may be able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by contacting us.
User Rights
As discussed above, you can always choose not to provide information,even though it might be needed to avail features on the Platform. You can add or update certain information on pages where your personal details are stored. When you update information, we usually keep a copy of the previous version for our records. The user has the right to request a copy of their personal information; to correct, delete or restrict (stop any active)processing of their personal information; and to obtain the personal information you provide to the Platform for a contract or with your consent in a structured, machine readable format, and to request the Platform to share/port this data to another controller. In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). These rights may be limited, for example if fulfilling your request would reveal personal information about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in applicable data protection laws. We will inform you of relevant exemptions we rely upon when responding to any request you make. If you have unresolved concerns, you have the right tocomplain to an applicable data protection authority where you live, work orwhere you believe a breach may have occurred.
Third-Party Advertisers and Links to other Websites
The Platform may include third-party advertising and links to other Websites. Regarding the links to other sites, the Platform is not responsible for the privacy practices or the content of such websites. This Privacy/Security statement does not apply to any third-party websites that are linked from this website. Even third-party logos, brands & names used on this website are the property of their respective owners. The Platform may provide links to third-party websites and services.However, the Platform is not responsible for the privacy statements, practices,or the contents of such third-party websites. The Platform may display personalized/targeted online advertisements through Google owned and operated sites/associated sites. The Platform does not share any of your personal information with the third-party sites / advertising agencies that are responsible for showing targeted Ads. Yet, these third-parties and advertisers may understand that the users who interact with such Ads are part of that group for whom Ads are targeted. Also, some of these parties may give us information like demographic info or sites where you have been shown ads from various sources; that the Platform may utilize to offer you enhanced / relevant advertising.
Sharing of Information
Information about our customers is an important part and we are not in the business of selling it to others. The Platform shares customer information only as per this Privacy Policy and follows all reasonable practices to ensure protection of data. The Platform may have affiliated businesses and may provide services jointly with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party. The Platform may associate with other companies and individuals to perform certain functions on its behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links, processing credit card payments and providing customer service. They will have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable law.
Retention of Data
Where we process your financial information, ordinarily, the information will be retained for as long as necessary for the purpose/s for which it is collected. In relation to all your other data including registration data, the Platform will not retain the users data for longer than required under the applicable law, and will delete data if they are no longer necessary for the purposes for which they are collected or otherwise processed,unless they are required to keep the data to comply with applicable legal obligations.
Disclosure
In some cases,we may be required to disclose your personal information to comply with legal requirements and requests from government agencies, if mandated by law or if required for the legal protection of the Platform’s legitimate interests in compliance with applicable laws. We may also disclose your personal information to our group companies or to third parties:
· who provide us with payment related, data management and profiling, analytics, advertising or other services in order to process your bookings, provide information about tailored and individualized services/offers including on social media, and provide you with any information that you have requested;
· where we consider necessary to in order to comply with any law or regulation, where we suspect that any criminal offence may have been committed, to protect our rights, property or safety or that of others and in any circumstances where we consider that we are permitted to do so by law or regulation; and
· where that third party is a professional adviser to us or any of our group companies. In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
The Platform may contain links to other websites belonging to third parties. We do not control the privacy practices of these other websites. The user should therefore ensure that the said website’s privacy policy has been read and conformed to. As we continue to develop our business, we might sell or buy stores,subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy. Also, in the event that the Platform or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. We release account and other personal information when we believe release is appropriate to comply with applicable law; or protect the rights,property or safety of Platform, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction.Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy. We might receive information about you from other sources and add it to our account information.
Copyright, Trademarks and Licenses
Copyright is applicable to all content included on the Platform, such as text, graphics, logos, button icons, images, audio clips,digital downloads, data compilations, and software, and is the property of the Platform or its affiliates or its content suppliers and protected by jurisdictional laws of India. The compilation of all content on this Platform is the exclusive property of the Platform or its affiliates and protected by the Indianand international copyright laws. The intellectual property rights on products and servicesoffered on the Platform belong to the respective owners. The Platform grants ou a limited license to access and make personal use and not to download(other than page caching) or modify it, or any portion of it, except with express written consent of Platform and / or its affiliates, as may be applicable. This license does not include any resale or commercial use of this Platform or its contents; any derivative use of this Platform or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This Platform or any portion of this Platform may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Platform and/ or its affiliates.
Disclaimer of warranties and limitation of liabilities
The Platform is provided on an “as is” and “as available” basis. The Platform makes no representations or warranties of any kind, express or implied, asto its operation or the information, content, materials, or products included. Youexpressly agree that your use of the Platform is at your sole risk. ThePlatform reserves the right to withdraw or delete any information at anytime in its discretion. To the full extent permissible by applicable law, Platform disclaims all warranties,express or implied, including, but not limited to, implied warranties of fitness for a particular purpose. The Platform does not warrant that itsservers, or e-mail sent are free of viruses or other harmful components. ThePlatform will not be liable for any damages of any kind arising from the use ofthis Platform, including, but not limited to direct, indirect, incidental, punitive,and consequential damages. The Platform and its affiliates attempt to keep the content description be as accurateas possible. However, the Platform does not warrant that descriptions ofcontent is accurate, complete, reliable, current, or error-free. Also, youraccess to the Platform may also be occasionally suspended or restricted toallow for repairs, maintenance, or the introduction of new facilities or at anytime without prior notice. We will attempt to limit the frequency and durationo any such suspension or restriction. The Platform may provide links to other sites over which the Platform has no control and is not responsible for the availability of such external sites orresources and does not endorse and is not responsible or liable for any content, advertising, products or other material on or available from such sites or resources.
Data Breach
In case of any data breach of personal information/website’s database / third-party data,processors is apparent, we will, within 72 hours, inform to all relevant authorities about the same.
Modification and Severability
The Platform reserves the right to make changes to the policies at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions. Our Privacy Policy may change from time to time. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to,but you should check our website frequently to see recent changes.
Grievance Officer
If you have any concern about privacy or grievances at the Platform,pleas with atorough description and we will try to resolve the issue for you. If you have anyqueries or complaints regarding this Privacy Policy or use of your personalinformation please contact our data protection manager using the contactdetails set out below, listed as Grievance Officer.
Grievance Officer
Name:
Email:
Address:
Fax: